Effective Date: July 10, 2023

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

1. Introduction

Welcome to the Privacy Policy of Veldoras, operated by Inkfinity LLC. We are committed to protecting the privacy of our users and ensuring the security of their personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we receive from users of our Website.

2. Information We Collect

2.1 Personal Information: When you access or use our Website, we may collect personal information that you voluntarily provide, such as your name, email address, telephone number, shipping address, and payment details. We may also collect personal information from you when you communicate with us or engage in transactions on our Website.

2.2 Non-Personal Information: We may automatically collect certain non-personal information, such as your IP address, browser type, operating system, and website usage data. This information helps us analyze trends, administer the Website, improve user experience, and gather demographic information.

3. Use of Collected Information

3.1 Personal Information: We may use your personal information to:

a. Provide and deliver products or services you request;
b. Process and fulfill your orders;
c. Communicate with you regarding your orders, inquiries, or customer support needs;
d. Send you promotional and marketing communications if you have opted to receive them;
e. Personalize and improve your experience on our Website;
f. Analyze and monitor the usage of our Website and gather statistical information;
g. Comply with legal obligations, enforce our Terms and Conditions, and protect our rights and the rights of others.

3.2 Non-Personal Information: We may use non-personal information for various purposes, such as analyzing trends, administering the Website, improving user experience, and gathering demographic information. This information is typically aggregated and does not personally identify you.

4. Sharing and Disclosure of Information

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

4.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, prevent fraud or illegal activities, or ensure the safety of our users.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5. Security

We implement reasonable security measures to protect the personal information we collect and store. However, please note that no security system is foolproof, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of any passwords or access credentials associated with your account.

6. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Children's Privacy

Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly remove such information from our records.

8. Your Rights and Choices

8.1 Access and Correction: You may access, update, correct, or delete your personal information by contacting us. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

8.2 Marketing Communications: If you no longer wish to receive marketing communications from us, you may opt-out by following the instructions provided in the communications or by contacting us.

9. International Data Transfers

We may transfer your personal information to other countries outside the UAE for processing or storage. We will take appropriate measures to ensure that any international transfers comply with applicable data protection laws and provide adequate protection for your personal information.

10. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Please review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@veldoras.com

By accessing or using our Website, you signify your consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our Website.