Effective Date: 10, July 2023

1. General Overview

1.1 Acceptance of Policy: By accessing or using Veldoras.com , you agree to comply with and be bound by this Shopping Policy. If you do not agree with any part of this policy, you should not use our Website.

1.2 Eligibility: You must be at least 18 years old and have the legal capacity to make purchases and enter into a binding contract. By placing an order on our Website, you represent that you meet these eligibility requirements.

2. Product Information and Pricing

2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products on our Website. However, we do not warrant that the product descriptions, images, or other content on our Website are error-free, complete, reliable, current, or suitable for your specific needs. We recommend reviewing the product details, including size charts and care instructions, before making a purchase.

2.2 Pricing: The prices displayed on our Website are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for incorrectly priced products.

3. Placing Orders

3.1 Order Process: To place an order, select the desired product(s) on our Website and proceed to the checkout page. Provide accurate and complete information, including your shipping address and payment details.

3.2 Order Confirmation: After placing an order, you will receive an order confirmation email or SMS with details of your purchase. This confirmation does not guarantee acceptance of your order. We reserve the right to reject or cancel any order for any reason, such as product unavailability, payment issues, fraudulent activity, or violation of our policies.

4. Payments

4.1 Payment Methods: We accept payment through the methods specified on our Website, including credit cards, debit cards, and other payment options. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate, complete, and current.

4.2 Payment Security: We employ appropriate security measures to protect your payment information; however, we cannot guarantee the absolute security of such information during transmission or storage. You acknowledge and agree that you provide your payment information at your own risk.

5. Shipping and Delivery

5.1 Shipping Locations: We offer shipping and delivery within the locations specified on our Website. Please review our Shipping Policy for detailed information on shipping zones, delivery timeframes, and fees.

5.2 Delivery Address: You are responsible for providing an accurate and complete delivery address. We will not be liable for any delays or non-delivery resulting from incorrect or incomplete address information provided by you.

6. Returns and Refunds

6.1 Return Eligibility: We strive to ensure your satisfaction with your purchase. If you are not completely satisfied, please review our Return and Refund Policy for eligibility criteria, return period, and instructions on initiating a return.

6.2 Refund Process: If your return is approved, we will process the refund using the original payment method, excluding any non-refundable fees specified in our Refund Policy.

7. Communication

7.1 Contact Information: It is your responsibility to provide accurate and up-to-date contact information, including email address and phone number. We may use this information to communicate with you regarding your orders, inquiries, promotions, and important updates related to our services.

7.2 Opt-Out: If you no longer wish to receive promotional or marketing communications from us, you may opt-out by following the instructions provided in the communications or by contacting us.

8. Modifications to the Policy

8.1 Amendments: We reserve the right to update or modify this Shopping Policy at any time without prior notice. Your continued use of our Website after any changes indicates your acceptance of the revised policy.

9. Governing Law and Jurisdiction

9.1 Governing Law: This Shopping Policy shall be governed by and construed in accordance with the laws of the UAE.

9.2 Jurisdiction: Any disputes arising out of or in connection with this Shopping Policy shall be subject to the exclusive jurisdiction of the courts located in the UAE.

By placing an order on our Website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shopping Policy.